Nintendo Will Fix Any Defective Left Joy-Con Controllers For Free; Cites “Manufacturing Variation”

If you’ve been experiencing any of the alleged left Joy-Con desync issues on your Switch, Nintendo is here to help. According to a report by Kotaku, Nintendo recommends anyone experiencing the issue—cited as being a “manufacturing variation” rather than a design flaw—send them any defective Joy-Con for a free repair.

Here is Nintendo of America’s statement, courtesy of Kotaku:

There is no design issue with the Joy-Con controllers, and no widespread proactive repair or replacement effort is underway. A manufacturing variation has resulted in wireless interference with a small number of the left Joy-Con. Moving forward this will not be an issue, as the manufacturing variation has been addressed and corrected at the factory level.

We have determined a simple fix can be made to any affected Joy-Con to improve connectivity.

There are other reasons consumers may be experiencing wireless interference. We are asking consumers to contact our customer support team so we can help them determine if a repair is necessary. If it is, consumers can send their controller directly to Nintendo for the adjustment, free of charge, with an anticipated quick return of less than a week. Repair timing may vary by region. For help with any hardware or software questions, please visit support.nintendo.com.

What do you think of Nintendo’s response to the Joy-Con desync issue? Have you experienced it yourself? Let us know by leaving a reply!

About Nick Chevalier 304 Articles
Nick Chevalier is a gamer and writer doing what he loves. When not working his two day jobs or gaming, he can usually be found daydreaming about all the games he doesn't have time to play. Chat with him via Twitter @NickChevalier.